Welcome to Softcom.ng

Softcom Privacy Policy

Effective Date: Oct 14, 2016

Your privacy is important to Softcom. We desire to earn your trust in dealing with us, especially regarding your use of our Services. Our Privacy Policy lays out the steps we take to safeguard your personal data with us. Kindly read carefully.

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General Information

This privacy policy (“Privacy”) lays out our privacy practices and explains how we handle the information we collect when you visit and use our websites, services, mobile applications, products (apps), and content (all otherwise regarded as “Services”).

What Information We May Collect

When you use our Services (for example, visit our websites or use our mobile/web apps), you provide us with broadly two types of information.

  1. Personal information you knowingly and willing disclose to us in order to be granted access to a particular service, and
  2. Unidentifying information that are automatically pulled and aggregated by software. This information helps us provide you the best of experience with our Services.

Personal (Identifying) Information

Certain uses of our Services might require you to give us such personal information as your name, email, company, etc. Such uses may be to buy a product or service, register for newsletters, or create an account to use our app.

While you’re not required to give us such personal information, withholding it may limit or prevent your use of any Service for which it is required.

Unidentifying Information

When you use any of our Services, especially the ones that are digital, such as our web sites, mobile apps, etc, we collect and store your Internet Protocol address, information about the pages you access, what device type you’re using, and many other so-called “cohort analysis” data. We need this information to improve and personalize Softcom Services.

Some Technology Called “Cookies”

Still ensuring we’re doing a better job at understanding the behavior of users of our Services, we use such technologies as “cookies” or “pixel tags” on our websites, online services, apps, email messages, and advertisements.

These technologies enable recognition of particular users of our Services but do not necessarily identify you personally. We thus treat information collected by cookies as non-personal.

We understand that some users may enable Do Not Track (“DNT”) setting in their browsers. If you have DNT enabled your experience of our Services may not be as personalized and as exciting as we endeavor to make them. In this case, we leave it to you.

How We Use Your Personal Information

  • We use your personal information to maintain communication with you respecting our Services, updates, announcements, and such. This communication may be opted out of anytime by clicking on a clearly marked link in the footer of such.
  • We may also, from time to time, use your personal information to send you important notices, including updates to our terms and policies. This other communication is crucial, you may not opt out of it.
  • We may also use your personal information to tailor our advertisements to your needs, to keep them relevant to you. These ads may be on our own Services on requested third-party services we may bring you.
  • As to advertisements, do know that Softcom does not engage in the creepy practice of placing web tracking software on your local machine that follows you all over the Internet, just because you visited us. We never do that. Nor will we ever sell your personal data.

When We Do Share Your Data

As we have established just now, we don’t share your personal information—it stays within our walls, if you will. Even when we bring you ads from third parties, they emanate from us as determined as relevant to you. Do not see such as a leaking of your information to outside parties.

Notwithstanding our refusal to share, there are limited circumstances where we may go ahead and do just that, including

  1. with your express consent,
  2. with vendors or agents working in our behalf, in which case, they are required to meet our personal information privacy standards, or
  3. when we believe it is in keeping with legal requirements to do so.

How We Protect Your Personal Information

Softcom takes the security of your personal information seriously. We therefore ensure that any of our Services that may request transmission of such information is utilizing encryption technologies.

Changes to Our Privacy Policy

Softcom may from time to time make changes to this Policy, especially adding some product- or service-specific details to it. Whenever we do so, we’ll notify you. The Policy you have just read is the most updated version.

Questions and concerns and feedback about our Policy? We welcome them. Please send them to legal@softcom.ng.

Softcom Ltd. 91A Ogudu Road, Ogudu, Lagos, Nigeria.

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